Customer service

Orders

Falko BV delivers to business-to-business. Are you not a customer yet? Complete this form and we will contact you as soon as possible after we receive your details. As a customer you have multiple options to place your orders.

Website
On Falkostore.nl you can simply select the products and quantity that you would like to order and add this to your basket. After this step, you can decide your preferred delivery method. You will receive an automatic confirmation after you finished placing your order. We then will process your order as soon as possible. We are always available to help you with any questions you might have.

Email / Fax / Phone
In case you would like to place an order with your own accounting system, you can send your order by email to order@falko.nl or you can fax it to us on +31 (0)316 223655. In case you prefer to place your order by phone, you can reach us on +31 (0)316 225316.

Questions
If you have any questions regarding our order system we are always happy to help. Please find our contact details here.

 

Delivery

Most of our products are available from stock in our warehouse in Zevenaar, The Netherlands. Products that are out of stock on the time of order will often become available quickly. Thanks to prolonged relationships with our suppliers we are able to ensure short lead time for purchases.

Distribution
We have built sustainable relationships with multiple distribution partners both in and outside The Netherlands. Because of this we are able to find the most suitable distribution partner for your order to guarantee minimal transit time.

Terms and Conditions
Terms and Conditions apply to all our deliveries.